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Southeast Financial Credit Union

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Southeast Financial Credit Union
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Routing # 264081179
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Bank Savings Accounts Checking Accounts Certificates IRAs Money Market Accounts Borrow Credit Cards Car & Truck Loans Other Vehicle Loans Personal Loans Mortgage Loans Home Equity Loans & Lines of Credit Business Loans Invest & Protect Southeast Financial Wealth Management Auto & Home Insurance Life Insurance Warranties & Payment Protection NCUA Insurance Overdraft Protection Trust and Will Visa Purchase Alerts Online Services Online Banking Loan Pay Bill Pay E-Statements Digital Wallet Money Management Goal Builder Mobile & Text Banking Purchase Rewards Remote Deposit Move Your Money FICO Score Program Find A Vehicle Tools & Resources Application Center Help Center For Sale Forms & Disclosures Privacy Notice Online Privacy Policy Security Center Order Checks Gift Cards Money Matters Calculators Loan Payments About Us Careers Newsletters Scholarship Program SoutheastFinancial@Work CommUnity Money Talks Blog
Southeast Financial Credit Union
Routing # 264081179
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Contact UsLocations & ATMsRatesBecome a Member

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What are the requirements for my User Name?
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What are the requirements for my User Name?

What are the requirements for my User Name?

When creating a User Name, be sure it meets these requirements:

  • Must be between six and 20 characters long

  • May be alphabetic or alphanumeric

  • Must not contain any spaces

  • We recommend including one or more of the following

  • special characters for maximum protection: $*_-=.!~@

What are the requirements for my Password?

What are the requirements for my Password?

When creating a Password, be sure it meets these requirements:

  • Must be between six and 32 characters long

  • May be alphanumeric or a combination of letters or numbers and one or more of the following special characters for maximum protection: $*_-=.!~@

  • Must not contain any spaces

  • Cannot match the Username

Why do you need my telephone number?

Why do you need my telephone number?

We use your phone number to send a one-time security code that you'll need in order to complete the registration process. You can choose to receive the code via text or voice message.

Requiring something you know (User Name and Password) and something you have (your telephone) is called multi-factor authentication. This security strategy helps mitigate the risk of fraud, and is in accordance with guidance published by the Federal Financial Institutions Examination Council (FFIEC).

What is multi-factor authentication?

What is multi-factor authentication?

Online Banking technology uses multi-factor authentication to protect your account information. It's a two step sign-on process that makes hacking more difficult, because the hacker would need access to multiple items in order to breach your account.

Will I need my phone every time I log in to my account?

Will I need my phone every time I log in to my account?

You may be required to receive a one-time security code using the telephone number you provided at registration under certain circumstances, including:

When you log in to the system from a new device. For example, if you registered for Online Banking on your home computer and want to log in and check your balance on your computer at work, you'll be prompted to enter a security code which will be sent to your phone.

When you log in using a new browser. For example, if you normally check your account using Internet Explorer, but today you're logging in on Chrome, you'll be prompted to enter a security code which will be sent to your phone.

When you log in for the first time after clearing data from your browser. For example, if you normally check your account using Internet Explorer, but you've recently cleared cache and cookies in your Internet Explorer settings, you'll be prompted to enter a security code which will be sent to your phone.

When the system doesn't recognize the device you're using for another reason. If the system has any doubt about your security, it will err on the side of caution. We know it can be a hassle, but your account security is our priority.

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What are the requirements for my User Name?
What are the requirements for my Password?
Why do you need my telephone number?
What is multi-factor authentication?
Will I need my phone every time I log in to my account?

Member Service

Monday - Friday, 7:00 a.m. - 6:00 p.m.
(615) 743-3700
(800) 521-9653

Locations & ATMs

Corporate Headquarters:

220 South Royal Oaks Blvd.

Franklin, TN 37064

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Borrow

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Invest & Protect

Southeast Financial Wealth ManagementAuto & Home InsuranceLife InsuranceWarranties & PaymentsOverdraft ProtectionTrust & WillVisa Purchase Alerts

Online Services

Online BankingLoan PayBill Paye-StatementsMoney ManagementMobile & Text BankingPurchase RewardsRemote DepositMove Your MoneyFICO Score Program

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About Us

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Routing # 264081179
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Equal Housing OpportunityNMLS # 403243

We provide links to third party partners, independent from Southeast Financial Credit Union. These links are provided only as a convenience. We do not manage the content of those sites. The privacy and security policies of external websites will differ from those of Southeast Financial Credit Union.

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