How can we help you?
Please complete the information below and give us a little background on how we can help. Although we take every precaution to keep your information safe, please remember that electronic mail is not 100% secure. We don't recommend sharing confidential or personal information, such as your account number or social security number, through this form.
We're Here to Help
Monday through Friday
7:00am - 6:00pm CST
Report Your Card Lost or Stolen
For lost or stolen SFCU Credit Cards, call 866.820.4941.
For lost or stolen SFCU Debit Cards, call 888.908.7829.
Report Fraudulent Card Activity
To report fraudulent activity on your credit or debit card, contact Falcon Fraud Protection immediately at 888.918.7313.
Change Your PIN
To change your debit card PIN, call 866-985-2273. Changes can be made once every 24 hours.