Fraud Prevention Automated Alerts

Keeping you connected and your accounts secure.

You've heard about it in the news — the Target breach, the Home Depot breach — hackers making headlines by stealing card information from people like you. At Southeast Financial, we take threats like these very seriously.

Our automated system enables:

Immediate Alerts: When suspicious debit or credit card activity has been detected in your account, we don't wait for an agent to dial your number. Our automated system will contact you by text.

2-Way Communication: You can take action the second you receive your alert by texting the provided command word.

Real-Time Support: Our live agents are ready to assist you at any time to ensure you receive the best defense exactly when you need it.

Our automated system reaches you faster with the tools and information you need to identify potential fraudulent activity immediately and stop it in its tracks. We recommend members log in to Online Banking to review and update contact information to make sure you receive fraud alerts.

Members should be aware that while Southeast Financial does monitor fraudulent or suspicious debit and credit card activity and may proactively contact a member about this activity, we will never call and ask for confidential information such as your account number or PIN.

If you believe there has been fraudulent debit or credit card activity on your account, contact Falcon Fraud Protection at 888-918-7313.