Card Delivery Delays

We sincerely apologize for card delivery delays. We know that having your card in hand is important, and we are working to get it to you as quickly as possible. One of the largest card producers in the country had a critical equipment failure that is delaying the production and shipment of cards. This is impacting hundreds of financial institutions, with card orders taking 60 days or more to be fulfilled and delivered.

We apologize for the inconvenience this has caused. This event was unexpected, and we are actively looking for alternative ways to help serve our members in the future, should another card delay arise.

We're here to help.

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