What are eStatements?
An eStatement is an electronic version of your statement. It provides you an alternate way to receive and store your monthly or quarterly statement from SFCU through Online Banking.
Are eStatements safe?
All security precautions have been taken to ensure the confidentiality of your electronic statement. Logging into Online Banking ensures that viewing your eStatement is safe as every other transaction you make with Southeast Financial.
How do I sign up for eStatements? Will I continue to receive paper statements?
No, your paper statements will stop once you sign-up for eStatements. If you sign up for eStatements by the last business day of the month, your next statement will come electronically
How will I receive eStatements?

After signing up for eStatements, you will receive your first email notification to the email address you specified at the beginning of the following month. You will continue to receive a monthly email notification that your eStatement is available. You will be provided a link to access your eStatement or you can log into Online Banking and click on the eStatements link anytime.

If you have a savings account only, you will only receive statements quarterly (January, April, July, and October), unless you have direct deposit or any other ACH transaction.

How long will I be able to view my eStatements online?
eStatements are available for 18 months online. You can also download and save eStatements for your records.
Will my eStatement look the same as my paper statement?
Yes, it will look almost identical and will include all inserts mailed with the paper statements. Variation may occur depending on your operating system and internet browser.
Is there a charge for eStatements?
No, eStatements are free!
How do I cancel my eStatement?
Log in to Online Banking and access your eStatements. Click on Settings then Discontinue/Resume Accounts. Check the box for the account you want to cancel and click submit. You can stop and start eStatements at any time. Remember that there is a $3 fee for paper statements.
What is a PDF file?
A PDF (Portable Document Formant) is a universal file formant that preserves all the fonts, formatting, graphics, and color of any source document, regardless of the application and platform used to create it. Adobe PDF files are compact and can be shared, viewed, navigated, and printed exactly as intended by anyone using Adobe Acrobat Reader.
How can I get Acrobat Reader?
You can download it for free from Adobe's website here.
I'm receiving an error message during eStatement registration. What can I do?
  • Make sure you've installed Acrobat Reader and it's up-to-date.
  • Check to see if you're using a recommended operating system and browser here.
  • Clear your browser's cache and cookies and try registering again.
  • If you continue to experience issues, call Member Services at 615-743-3700 or 1-800-521-9653.
Help Center